webcompat / web-bugs

A place to report bugs on websites.
https://webcompat.com
Mozilla Public License 2.0
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ebill.onlineebillcenter.com - site is not usable #140525

Open LinksGurl75 opened 2 months ago

LinksGurl75 commented 2 months ago

URL: https://ebill.onlineebillcenter.com/odletters/odletter.do?subActionId=1000&data=U1lGLUVOQ1IAAAAJMS4wOjE6MS4w7NbC4OAa57Bs7RSU1hXX1W0mR4MiGuB7kZ%2FTNlKW81Dy9wHo%0A5fTRuoVzzIZHvCd8ZK5ERa5B8IBCsgKOnUmupcrP

Browser / Version: Safari 17.6 Operating System: iPad Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: The page won’t open. I’ve tried on 4 separate email accounts & 2 different internet platforms to open this link. It’s my care credit application which by this time, I’m sure I’ve been denied. I put in all my information but it either says that it doesn’t match what they have or it goes to a blank white screen. I don’t think finance companies smile on those who apply 4 times, even if I am doing it because I can’t see any of their responses. I REALLY needed this too!!! Guess I’m just getting my tooth pulled instead of having a root canal & getting to save it :(

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karlcow commented 2 months ago

This requires an account to be able to log in. I see also that the view above is inside a WKWebView, aka not the complete Safari. @LinksGurl75 could you tap on the small Safari icon at the top right to open Safari and try again. Thanks.

softvision-raul-bucata commented 2 months ago

@karlcow Thanks for the help . We will leave this for you to investigate :)

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