Closed ErisKyn closed 2 months ago
We appreciate your report. Unfortunately, a special setup is required in order to test this issue.
If the reporter (or anyone else) can do a more in depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).
Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings
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[qa_34/2024]
Already tracked on bugzilla here https://bugzilla.mozilla.org/show_bug.cgi?id=1898579
Closing as a duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1898579
[inv_35/2024]
URL: https://ring.com/account/dashboard
Browser / Version: Firefox 131.0 Operating System: Windows 10 Tested Another Browser: Yes Other
Problem type: Video or audio doesn't play Description: The video or audio does not play Steps to Reproduce: In latest nightly build (131.0a1 2024-08-19), ring live video does not work. It will not play until I change the user agent to Chrome. If I try to play ring video on latest firefox developer build (130.0b7) without changing user agent to chrome, it will work just fine.
View the screenshot
Browser Configuration
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