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webcompat / web-bugs

A place to report bugs on websites.
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www.ssa.gov - see bug description #140862

Closed webcompat-bot closed 1 month ago

webcompat-bot commented 2 months ago

URL: https://www.ssa.gov/onlineservices/

Browser / Version: Firefox 129.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Something else Description: Clicking "Sign In" rederects to the error page Steps to Reproduce: On Firefox I go to https://www.ssa.gov/onlineservices/ and trying to go to my Social Security online account - I click "Sign In" and it redirects me to the page https://secure.ssa.gov/RIL/, which says:

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

On the Edge browser everything works fine

Browser Configuration
  • None

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ailioaie commented 1 month ago

We appreciate your report but based on your description the issue regarding redirecting reproduces on other browsers as well, therefore it is not a compatibility issue. Screenshot_155 Screenshot_157

Tested on: • Browser / Version: Firefox Release 129.0.2 / Chrome 128.0.6613.85 • Operating System: Windows 10

For this project, we try to focus our efforts on layouts and content that works as expected on one browser but not on the other. Closing this as non-compat.

[qa_35/2024]