webcompat / web-bugs

A place to report bugs on websites.
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statistik.hessen.de - see bug description #141447

Closed webcompat-bot closed 2 months ago

webcompat-bot commented 2 months ago

URL: https://statistik.hessen.de/sites/statistik.hessen.de/files/2024-05/AI7_j23.pdf

Browser / Version: Firefox Mobile 132.0 Operating System: Android 13 Tested Another Browser: Yes Chrome

Problem type: Something else Description: Nightly is crashing when trying to download this pdf Steps to Reproduce: Pdf opens fine in Nightly, but FF crashed after interacting with it for a short while. I reopened the pdf and then tried downloading instead of reading in the browser. I tried three times, Nightly crashed three times

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • defaultUserAgent: Mozilla/5.0 (Android 13; Mobile; rv:132.0) Gecko/132.0 Firefox/132.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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sv-calin commented 2 months ago

We appreciate your report but I was not able to reproduce this issue. I was able to read the pdf without any issues and downloading it does not result in a crash.

image

Tested on: • Browser / Version: Firefox Nightly 132.0a1-20240909092518 • Operating System: Google Pixel 5 (Android 14) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_37/2024]