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A place to report bugs on websites.
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www.facebook.com - see bug description #141586

Closed SuperCuek closed 1 month ago

SuperCuek commented 1 month ago

URL: https://www.facebook.com/watch

Browser / Version: Firefox 130.0 Operating System: Windows 10 Tested Another Browser: No

Problem type: Something else Description: If you watch too many videos and frequently move the video player time slider, the browser and even Windows 10 is freezing. this problem only occurs on fb, other sites like YT have no problem. this problem has been experienced for more than 2 weeks. Steps to Reproduce: If you watch too many videos and frequently move the video player time slider, the browser and even Windows 10 is freezing. this problem only occurs on fb, other sites like YT have no problem. this problem has been experienced for more than 2 weeks.

Browser Configuration
  • None

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sv-calin commented 1 month ago

We appreciate your report but I was not able to reproduce this issue. I watched videos for more than 10-15 min and skipped on player timeline frequently.

image

Tested on: • Browser / Version: Firefox Release 130 • Operating System: Windows 10

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

  1. Open a new tab
  2. Type in the address bar "about:profiles"
  3. Press "Enter"
  4. Click on "Create a New Profile"
  5. Click "Next"
  6. Name your profile
  7. Click "Finish"
  8. Head to your newly created profile
  9. Click "Launch profile in new browser"

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

[qa_38/2024]

sv-calin commented 1 month ago

Closing this as worksforme since we were not able to reproduce this issue. Feel free to reopen if the issue still occurs after following the suggestions and leave a comment with more details.

[inv_39/2024]