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www.treasurydirect.gov - site is not usable #141624

Closed JerryCarlin closed 1 month ago

JerryCarlin commented 1 month ago

URL: https://www.treasurydirect.gov/log-in/

Browser / Version: Firefox 130.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Unable to login Steps to Reproduce: I go to https://www.treasurydirect.gov/ and select the blue Log In button. https://www.treasurydirect.gov/log-in/ is the next page that displays properly. on the left there's text "If your account number starts with a letter, click the next button below:' I click "next" and https://www.treasurydirect.gov/RS/UN-Display.do shows up with "Page Not Found" so I can't login When I click next on Edge, this page shows up https://www.treasurydirect.gov/RS/UN-Display.do. When I paste that URL into Firefox I get "Page Not found" and the above URL

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sv-calin commented 1 month ago

We appreciate your report but I was not able to reproduce this issue.

image

Tested on: • Browser / Version: Firefox Release 130 • Operating System: Windows 10

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_38/2024]

sv-calin commented 1 month ago

Closing this as worksforme since we were not able to reproduce this issue. Feel free to reopen if the issue still occurs after following the suggestions and leave a comment with more details.

[inv_39/2024]