softvision-raul-bucata
commented
1 month ago We appreciate your report. For this issue, unfortunately, a valid account is needed to sign in.
Test account creation requires valid data that we do not have (valid payment)
Having no valid sign-in credentials, we are not able to move forward with this issue.
If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.
Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies been accepted for this page?
Closing this as Incomplete.
[qa_38/2024]
URL: https://tv.apple.com/gb/
Browser / Version: Firefox 130.0 Operating System: Ubuntu Tested Another Browser: No
Problem type: Something else Description: Have to log in twice. Log in the first time, it'll refressh the page and log out. The second time it stays logged in. Resoloving as Chrome via Chrome Mask extension seems to fix this issue. Steps to Reproduce: I have to log in twice. The first log in ends up getting refreshed and logging out. The second log in stays logged in. Tried with the Chrome Mask extension, and it worked fine the first time (shutting down the browser beforehand).
Browser Configuration
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