webcompat / web-bugs

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labs.google - see bug description #141709

Closed zavocc closed 3 weeks ago

zavocc commented 4 weeks ago

URL: https://labs.google

Browser / Version: Firefox Mobile 130.0 Operating System: Android 11 Tested Another Browser: Yes Chrome

Problem type: Something else Description: Labs.google site takes considerably amount of resources when loading with slight lag especially on mobile devices where it causes entire system to go out of memory as it lags unlike Chrome browser Steps to Reproduce: I use labs.google to access AI tools by Google, but as Google updates its site constantly, i noticed that it becomes heavy on resources and that site downloads a lot of assets and animations

When I visit labs.google on my Android device (Oppo A5 2020, 4gb of ram) it causes the device to crash, not only Firefox but Android system ui.

Simply go to labs.google on mid range Android device with lower memory and the device will either lag or crash

Browser Configuration
  • None

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softvision-raul-bucata commented 3 weeks ago

We appreciate your report. I was not able to reproduce the issue by following the steps to reproduce

Tested with:

Browser / Version: Firefox Release 130.0 (2016041319-🦎130.0-20240829075237🦎) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_38/2024]

zavocc commented 3 weeks ago

I tested this on clean install of Firefox Android with no alterations to default settings and it still causing a crash

I couldn't capture screen recording due to crash but notice the memory leak it occured, device only has 600mb of memory before the page even loads

Screenshot_2024-09-16-17-37-48-22_92b64b2a7aa6eb3771ed6e18d0029815.jpg

zavocc commented 3 weeks ago

Rebooted my device, crashes seems to be gone (though concerning that it crashes midway even after clearing data before rebooting) while labs.google loads properly albeit slow

UPDATE: It still persists, the first attempt loads without memory leaks after rebooting

Can the memory usage of either devices monitored whether it causes memory leaks? Sometimes it may not crash but it does take ridiculously amount of memory, unlike chromium where it is perfectly normal.

softvision-raul-bucata commented 3 weeks ago

Glad to hear that the issue has been solved .Please feel free to submit other encountered issues, as your input is highly appreciated.

[inv_38/2024]