webcompat / web-bugs

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canvas.jmu.edu - site is not usable #142149

Closed hcientist closed 1 day ago

hcientist commented 2 weeks ago

URL: https://canvas.jmu.edu/courses/2035528/external_tools/207385

Browser / Version: Firefox 132.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Missing items Steps to Reproduce: Cross site cookie protection seems to break the ability for the Canvas LMS to load piazza.com via LTI.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • channel: nightly
  • defaultUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:132.0) Gecko/20100101 Firefox/132.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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ailioaie commented 2 weeks ago

We appreciate your report. Unfortunately, a special account is needed in order to sign in.

If the reporter (or anyone else) can do a more in-depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_40/2024]

ailioaie commented 1 day ago

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. This will be closed as Incomplete.

[inv_42/2024]