ailioaie
commented
1 week ago We appreciate your report. Unfortunately, a special account is needed in order to sign in. I've tried to create a new one but with no results. I need valid personal information to continue.
If the reporter (or anyone else) can do a more in-depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).
Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings
Closing this as incomplete due to a lack of valid credentials.
[qa_41/2024]
URL: https://forticlient.forticloud.com
Browser / Version: Firefox 131.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome
Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: can login but after doing so get a loading wheel that never loads. website works on all other browsers tested (chrome / edge)
View the screenshot
Browser Configuration
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