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webcompat / web-bugs

A place to report bugs on websites.
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www.youtube.com - see bug description #143411

Open Bubulae opened 1 week ago

Bubulae commented 1 week ago

URL: https://www.youtube.com/

Browser / Version: Firefox 128.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Something else Description: Takes time to load the video and the video lagging and buffering like crazy. Steps to Reproduce: Its been a month since this happen. Not sure what youtube did, but now when I want to watch video on youtube, the video will takes time to load. Sometimes its not load properly and need to be refresh again. And when the video load, there're high chance while watching the video will be lag for couple of sec (while audio seems fine) or when watching a streaming on youtube, it buffering/stuttering like crazy. Tried everything from clearing up cache and cookies, turn off the Ublock, etc, the result still the same.

Later tested it with Brave, and it had no problem. Everything smooth there. Even with ublock on.

Wondering if this just firefox things, I tried to mask the firefox into chrome, and sure thing it works perfectly as intended. But its not a final solution. Thats why I report the issues here.

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softvision-raul-bucata commented 1 week ago

We appreciate your report. I was not able to reproduce the issue following the steps to reproduce

Tested with:

Browser / Version: Firefox 128.4.0esr (64-bit) Operating System: Windows 10 PRO x64 .1

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

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