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webcompat / web-bugs

A place to report bugs on websites.
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tools.usps.com - site is not usable #143464

Closed webcompat-bot closed 2 days ago

webcompat-bot commented 6 days ago

URL: https://tools.usps.com/schedule-pickup-steps.htm?_gl=1*1134ox4*_gcl_au*MzYxNzQ1NTcxLjE3Mjg5MDU2NTI.*_ga*MTYxNDAyMTA3LjE2OTcyOTYwMDU.*_ga_3NXP3C8S9V*MTczMDUxNTI5Mi4xMzkuMS4xNzMwNTE1NjE0LjAuMC4w

Browser / Version: Firefox 131.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: In FireFox, after entering your name, address, etc and clicking Confirm, the page responds "This service is temporarily unavailable". However, it works just fine when accessed through Chrome browser.

View the screenshot Screenshot
Browser Configuration
  • None

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ailioaie commented 2 days ago

We appreciate your report but I was not able to reproduce this issue. I was able to use the service as expected: Screenshot_114 Screenshot_115

Tested on: • Browser / Version: Firefox Release 132.0.1 • Operating System: Windows 10

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_45/2024]