softvision-raul-bucata
commented
1 week ago We appreciate your report. For this issue, unfortunately, a valid account is needed to sign in.
Test account creation requires valid data that we do not have (banking details)
Having no valid sign-in credentials, we are not able to move forward with this issue.
If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.
Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies been accepted for this page?
[qa_47/2024]
URL: https://online.csob.cz/
Browser / Version: Firefox 132.0 Operating System: Android Tested Another Browser: Yes Chrome
Problem type: Something else Description: Cannot use camera (and thus Payment QR codes) for entering a payment on this internet banking site Steps to Reproduce: This is an Internet banking site, which allows entering payment orders (among other things). When trying to enter a payment using a QR code, it cannot read the image from my camera on the phone.
Of course, it is a private website, login required, but I am willing to cooperate with you in the debugging of the issue.
View the screenshot
Browser Configuration
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