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www.hilton.com - site is not usable #21351

Closed osunick closed 5 years ago

osunick commented 5 years ago

URL: https://www.hilton.com/en/book/reservation/rooms?arrival=2018-11-17&departure=2018-11-20

Browser / Version: Firefox 64.0 Operating System: Windows 10 Tested Another Browser: Yes

Problem type: Site is not usable Description: I can't book a room at all, I get an error page Steps to Reproduce: Just trying to book a room and the HIlton site seems completely broken for me. This is pretty bad as it works fine in Chrome. Screenshot Description

Browser Configuration
  • None

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osunick commented 5 years ago

Sorry, try this link and book a room and I get errors: https://www3.hilton.com/en/hotels/ohio/hilton-columbus-at-easton-CMHCHHF/index.html

miketaylr commented 5 years ago

hi @osunick, can you clarify which part of the check-out process failed? I see there's a Step 1 / 5 progress thing on the top right -- did you get the error before even seeing available rooms, or when you tried the final booking step?

adamopenweb commented 5 years ago

I'm stuck at Step 2 of 5 booking a room. FF 65 on MacOS.

screen shot 2018-11-14 at 7 00 38 pm

Edit: Was able to get to payment on second attempt.

softvision-sergiulogigan commented 5 years ago

Due to the lack of additional info, I'll close this issue as Incomplete. If the reporter (or anyone else) can provide more information, please feel free to reopen or comment on the issue, and we'll have a thorough look on it

lock[bot] commented 5 years ago

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.