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outlook.live.com - site is not usable #21372

Closed webcompat-bot closed 5 years ago

webcompat-bot commented 5 years ago

URL: https://outlook.live.com/mail/inbox

Browser / Version: Firefox 64.0 Operating System: Mac OS X 10.14 Tested Another Browser: Yes

Problem type: Site is not usable Description: Cannot open mail link Steps to Reproduce: Any link from Outlook.live mail home page will not load. Have tried in Private Window and this problem does not occur and works as normal. Did not have any issues prior to Outlook.live being updated. Had same issues when Outlook.live was in Beta and had to revert to the then current version Screenshot Description

Browser Configuration
  • mixed active content blocked: false
  • image.mem.shared: true
  • buildID: 20181112164519
  • tracking content blocked: false
  • gfx.webrender.blob-images: true
  • hasTouchScreen: false
  • mixed passive content blocked: false
  • gfx.webrender.enabled: false
  • gfx.webrender.all: false
  • channel: beta

Console Messages:

[u'[JavaScript Error: "TypeError: t is undefined; can\'t access its "bt" property" {file: "https://ow1.res.office365.com/owamail/20181112.03/scripts/owa.mail.js" line: 27}]\nm@https://ow1.res.office365.com/owamail/20181112.03/scripts/owa.mail.js:27:133171\nSe/k

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softvision-oana-arbuzov commented 5 years ago

Thanks for the report, but I'm not able to reproduce the issue. For me the "Inbox" is displayed and I was able to open links from email, regardless if Tracking Protection is enabled or not. image

Tested with: Browser / Version: Firefox Nightly 65.0a1 (2018-11-14) Operating System: MacOS 10.13.6, Windows 10 Pro

Reporter update to latest Firefox version. Also could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile (about:profiles), and check again?

lock[bot] commented 5 years ago

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.