www.xfinity.com - site is not usable

webcompat / web-bugs

A place to report bugs on websites.

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www.xfinity.com - site is not usable #21486

Closed webcompat-bot closed 5 years ago

webcompat-bot commented 5 years ago

URL: https://www.xfinity.com/support/?CMP=ILC_support_myxfinity_au

Browser / Version: Firefox 65.0 Operating System: Mac OS X 10.14 Tested Another Browser: Yes

Problem type: Site is not usable Description: Site freezes Firefox Steps to Reproduce:

Browser Configuration

None

From webcompat.com with ❤️

softvision-sergiulogigan commented 5 years ago

Thanks for the report, but I'm not able to reproduce the issue. I left the website opened for 1 hour, but the browser did not crash.

Tested with: Browser / Version: Firefox Nightly 65.0a1 (2018-11-21) Operating System: Windows 10 Pro, MacOS 10.13.6

Reporter, could you please update to the latest Firefox version, and give it another try? Also could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile (about:profiles), and check again?

lock[bot] commented 5 years ago

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.