web.roblox.com - site is not usable

[webcompat-bot]

URL: https://web.roblox.com/home

Browser / Version: Firefox 65.0 Operating System: Windows 7 Tested Another Browser: Unknown

Problem type: Site is not usable Description: wont load content. started after 65.0 was added to my computer Steps to Reproduce:

Browser Configuration

• mixed active content blocked: false
• image.mem.shared: true
• buildID: 20190117232427
• tracking content blocked: false
• gfx.webrender.blob-images: true
• hasTouchScreen: false
• mixed passive content blocked: false
• gfx.webrender.enabled: false
• gfx.webrender.all: false
• channel: beta

Console Messages:

[u"[console.log(\n      _______      _________      _____       ______     _\n     / _____ \\    |____ ____|    / ___ \\     | ____ \\   | |\n    / /     \\_\\       | |       / /   \\ \\    | |   \\ \\  | |\n    | |               | |      / /     \\ \\   | |   | |  | |\n    \\ \\______         | |      | |     | |   | |___/ /  | |\n     \\______ \\        | |      | |     | |   |  ____/   | |\n            \\ \\       | |      | |     | |   | |        | |\n     _      | |       | |      \\ \\     / /   | |        |_|\n    \\ \\_____/ /       | |       \\ \\___/ /    | |         _\n     \\_______/        |_|        \\_____/     |_|        |_|\n\n     Keep your account safe! Do not send any information from\n     here to anyone or paste any text here.\n\n     If someone is asking you to copy or paste text here then\n     you're giving someone access to your account, your gear,\n     and your Robux.\n\n     To learn more about keeping your account safe you can go to\n\n     https://en.help.roblox.com/hc/en-us/articles/203313380-Account-Security-Theft-Keeping-your-Account-Safe-) https://js.rbxcdn.com/eabb77b7112976995e8f3125bde731dc.js.gzip:61:1294]", u'[JavaScript Error: "NS_ERROR_FILE_CORRUPTED: " {file: "https://web.roblox.com/home" line: 33}]\ntrackReturns@https://web.roblox.com/home:33:75\n@https://web.roblox.com/home:38:111\nj@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.11.1.min.js:2:27239\nfireWith@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.11.1.min.js:2:28057\nready@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.11.1.min.js:2:29889\nJ@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.11.1.min.js:2:30255\n', u'[JavaScript Error: "XML Parsing Error: no root element found\nLocation: https://www.roblox.com/performance/send-measurement\nLine Number 1, Column 1:" {file: "https://www.roblox.com/performance/send-measurement" line: 1}]']

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[softvision-sergiulogigan]

Thanks for the report, but I'm not able to reproduce the issue. All sections load on my side.

Tested with: Browser / Version: Firefox Nightly 67.0a1 (2019-01-30) Operating System: Windows 10 Pro

Reporter, could you please update to the latest Firefox version, and give it another try? Also could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile (about:profiles), and check again?

[lock[bot]]

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.