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charts.youtube.com - The page is not loaded #35094

Closed webcompat-bot closed 5 years ago

webcompat-bot commented 5 years ago

URL: https://charts.youtube.com/

Browser / Version: Firefox 70.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes

Problem type: Desktop site instead of mobile site Description: Website loads in Chrome and Safari, but not in Firefox! Steps to Reproduce: This YouTube website continues to not load on Firefox. Problem has existed for over 2 weeks now. Please fix! Other browsers load the website fine. Screenshot Description

Browser Configuration
  • mixed active content blocked: false
  • image.mem.shared: true
  • buildID: 20190710215049
  • tracking content blocked: false
  • gfx.webrender.blob-images: true
  • hasTouchScreen: false
  • mixed passive content blocked: false
  • gfx.webrender.enabled: false
  • gfx.webrender.all: false
  • channel: nightly

Console Messages:

[u'[JavaScript Error: "TypeError: this.$ is undefined" {file: "https://charts.youtube.com/s/charts/4a026371/charts_polymer_v2.js" line: 4991}]\nregisterServices_@https://charts.youtube.com/s/charts/4a026371/charts_polymer_v2.js:4991:43\nready@https://charts.youtube.com/s/charts/4a026371/charts_polymer_v2.js:4990:108\n$x/e.prototype.ready@https://charts.youtube.com/s/charts/4a026371/charts_polymer_v2.js:3422:110\nEt

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cipriansv commented 5 years ago

Thanks for the report, I was indeed able to reproduce the issue. The charts page is not accessible.

Tested with: Browser / Version: Firefox Nightly 70.0a1 (2019-07-16), Chrome 75.0.3770.100 Operating System: macOS 10.14.4

This is the web page displayed in Firefox Nightly after I access the link:

image

And this is the web page displayed in Chrome:

image

ksy36 commented 5 years ago

There is an error in the console: TypeError: this.$ is undefined

Looks like the issue is caused by HTML imports, the site is loading an html template with this link: <link rel=“import” href=“/s/charts/4a026371/charts_polymer_v2.html” name=“charts_polymer_v2”>

While Chrome still supports it, there is a message:

[Deprecation] HTML Imports is deprecated and will be removed in M73, around March 2019. Please use ES modules instead. See https://www.chromestatus.com/features/5144752345317376 for more details.

The site is also broken in Safari. So I'll move this to contact ready.

ksy36 commented 5 years ago

Contacted on the mailing list

cipriansv commented 5 years ago

After retesting the issue I confirm that the issue has been fixed. The page content is displayed.

image

Tested with: Browser / Version: Firefox Nightly 70.0a1 (2019-08-08) Operating System: macOS Mojave 10.14.5

lock[bot] commented 5 years ago

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.