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A place to report bugs on websites.
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m.facebook.com - see bug description #37074

Closed webcompat-bot closed 5 years ago

webcompat-bot commented 5 years ago

URL: https://m.facebook.com/login/identify/?ctx=recover

Browser / Version: Firefox Mobile 68.0( don't Know if this is correct,my phone is in Arizona,and is an Alcatel 5041C.) Operating System: Android 8.1.0(Alcatel 5041C, Florence Arizona at time of this missive.) Tested Another Browser: Yes

Problem type: Something else Description: won't let me login,even though I have an account. says the account doesn't exist! Steps to Reproduce: I tried to login to my account numerous times using all provided methods,each time it said my account doesn't exist.

Browser Configuration
  • None

From webcompat.com with ❤️

softvision-oana-arbuzov commented 5 years ago

Thanks for the report, but I'm not able to reproduce the issue. I was able to sign into my Fb account without any issues. image

Tested with: Browser / Version: Firefox Focus 9.0 (Build #332161210 🦎 65.0.20190125143011) Operating System: LG G5 (Android 8.0.0) - 1440 x 2560 pixels (~554 ppi pixel density), Samsung Galaxy S7 Edge (Android 8.0.0) - Resolution 1440 x 2560 pixels (~534 ppi pixel density)

Reporter could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Read more here: https://www.facebook.com/help/105487009541643?helpref=topq

lock[bot] commented 5 years ago

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.