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www.amazon.co.jp - video or audio doesn't play #38999

Closed webcompat-bot closed 5 years ago

webcompat-bot commented 5 years ago

URL: https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1

Browser / Version: Firefox 65.0 Operating System: Mac OS X 10.11 Tested Another Browser: Yes

Problem type: Video or audio doesn't play Description: The videos dosent play. Steps to Reproduce:

Screenshot Description

Browser Configuration
  • mixed active content blocked: false
  • image.mem.shared: true
  • buildID: 20190211233335
  • tracking content blocked: false
  • gfx.webrender.blob-images: true
  • hasTouchScreen: false
  • mixed passive content blocked: false
  • gfx.webrender.enabled: false
  • gfx.webrender.all: false
  • channel: release

Console Messages:

[u'[JavaScript Warning: "https://odr.mookie1.com/t/v2?tagid=V2_393725&AMAZON_REGION_SPECIFIC_ENDPOINT=s.amazon-adsystem.com&src.visitorID=0nOnNjVXQ_WiQZ5F1pAMiA " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://aw.dw.impact-ad.jp/c/u/?oid=207d81ffda0cc019&rdr=https%3A%2F%2Fs.amazon-adsystem.com%2Fecm3%3Fid%3D%7BAONEID%7D%26ex%3Daudienceone.com " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://sync.search.spotxchange.com/partner?adv_id=7922&redir=https://s.amazon-adsystem.com/ecm3?ex%3Dspotx.com%26id%3D%24SPOTX_USER_ID " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://usermatch.krxd.net/um/v2?partner=amzn " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://x.bidswitch.net/sync_a9/https%3A%2F%2Fs.amazon-adsystem.com%2Fecm3%3Fex%3Dbidswitch.com%26id%3D%24%7BUUID%7D " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://tags.bluekai.com/site/36840?redir=https%3A%2F%2Fs.amazon-adsystem.com%2Fecm3%3Fid%3D%24_BK_UUID%26ex%3Dbluekai.com " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://us-u.openx.net/w/1.0/cm?id=e818ca1e-0c23-caa8-0dd3-096b0ada08b7&r=https%3A%2F%2Fs.amazon-adsystem.com%2Fecm3%3Fex%3Dopenx.com%26id%3D " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://ssum-sec.casalemedia.com/usermatchredir?s=184155&cb=https%3A%2F%2Fs.amazon-adsystem.com%2Fecm3%3Fex%3Dindex%26id%3D__UID__ " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://cm.g.doubleclick.net/pixel?google_nid=a9ap&google_cm&ex=doubleclick.net " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://pixel.advertising.com/ups/56466/sync?redir=true&_origin=1 " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://ib.adnxs.com/getuid?https://s.amazon-adsystem.com/ecm3?id=$UID&ex=appnexus.com " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://token.rubiconproject.com/token?pid=2179&pt=n " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://ads.stickyadstv.com/user-matching?id=2545 " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://loadus.exelator.com/load/?p=204&g=8888&j=0 " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://ads.yahoo.com/cms/v1?esig=1~b9bada6fffbf45c1ffda7783879fb5715486894a&nwid=10000922750&sigv=1 " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://dpm.demdex.net/ibs:dpid=139200&dpuuid=0vHGyKnwTzKrKdL_xSB0pg&redir=https%3A%2F%2Fs.amazon-adsystem.com%2Fecm3%3Fex%3Dadobe.com%26id%3D%24%7BDD_UUID%7D " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Warning: "https://us-u.openx.net/w/1.0/cm?id=e818ca1e-0c23-caa8-0dd3-096b0ada08b7&ph=2d1251ae-7f3a-47cf-bd2a-2f288854a0ba&plm=5&r=https%3A%2F%2Fs.amazon-adsystem.com%2Fecm3%3Fex%3Dopenx.com%26id%3D " {file: "https://www.amazon.co.jp/gp/video/detail/B019GKMS8Q/ref=atv_hm_hom_1_c_CJrGPb_3_1" line: 0}]', u'[JavaScript Error: "AbortError: The operation was aborted. "]', u'[JavaScript Error: "AbortError: The operation was aborted. "]', u'[JavaScript Error: "AbortError: The operation was aborted. "]']

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cipriansv commented 5 years ago

Thanks for the report, but I'm not able to reproduce the issue. I was able to play a video with no issues as presented in the image below.

image

Tested with: Browser / Version: Firefox Nightly 70.0a1 (2019-09-01) Operating System: macOS Mojave 10.14.6

Reporter, could you please update to the latest Firefox version, and give it another try? Also, could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile (about:profiles), and check again?

lock[bot] commented 5 years ago

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.