Browser / Version: Firefox 70.0
Operating System: Windows 10
Tested Another Browser: Yes
Problem type: Something else
Description: Can't login properly
Steps to Reproduce:
When I attempted to login, I was taken to another page that said:
" Let's make sure that this you ", it wanted to send a security code to my wifes cell phone # . I cleared the browser cache and the site cookie, but that didn't correct the issue.
Browser Configuration
mixed active content blocked: false
image.mem.shared: true
buildID: 20190909162732
tracking content blocked: false
gfx.webrender.blob-images: true
hasTouchScreen: false
mixed passive content blocked: false
gfx.webrender.enabled: false
gfx.webrender.all: false
channel: beta
Console Messages:
[{u'log': [u'Adobe Solutions: governance does not allow delayed load od detm components'], u'level': u'log', u'uri': u'https://www.att.com/scripts/adobe/virtual/detm-container-hdr.js', u'pos': u'8:69524'}, {u'log': [u'----------'], u'level': u'log', u'uri': u'https://www.att.com/scripts/adobe/virtual/detm-container-hdr.js', u'pos': u'8:71197'}, {u'log': [u'detmScriptLoader - prod version: 603'], u'level': u'log', u'uri': u'https://www.att.com/scripts/adobe/virtual/detm-container-hdr.js', u'pos': u'8:71223'}, {u'log': [u'detm scripts were loaded asynchronously because the application has overridden the default setting'], u'level': u'log', u'uri': u'https://www.att.com/scripts/adobe/virtual/detm-container-hdr.js', u'pos': u'8:71305'}, {u'log': [u'----------'], u'level': u'log', u'uri': u'https://www.att.com/scripts/adobe/virtual/detm-container-hdr.js', u'pos': u'8:71322'}, {u'log': [u'detmScriptLoader - load delayed for (Adobe DTM) trigger: launch-dtm'], u'level': u'log', u'uri': u'https://www.att.com/scripts/adobe/virtual/detm-container-hdr.js', u'pos': u'8:79972'}, {u'log': [u'Index.html :: Exception in calling injectGoldenEyeMbox : ReferenceError: injectGoldenEyeMbox is not defined'], u'level': u'error', u'uri': u'https://www.att.com/my/#/login', u'pos': u'47:9'}, {u'log': [u'Use of the orientation sensor is deprecated.'], u'level': u'warn', u'uri': u'https://www.att.com/public/8212fb4eb2279aaa67ff6a5be709e', u'pos': u'1:40656'}, {u'log': [u'Use of the motion sensor is deprecated.'], u'level': u'warn', u'uri': u'https://www.att.com/public/8212fb4eb2279aaa67ff6a5be709e', u'pos': u'1:40701'}, {u'log': [u'Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://dpm.demdex.net/id?d_visid_ver=3.4.0&d_fieldgroup=AAM&d_rtbd=json&d_ver=2&d_orgid=55633F7A534535110A490D44%40AdobeOrg&d_nsid=0&d_mid=42456137572275438542095529670241896356&ts=1568201031488. (Reason: CORS request did not succeed).'], u'level': u'warn', u'uri': u'', u'pos': u'0:0'}, {u'log': [u'detmScriptLoader - loading (and initializing): edmDataManager.js start: 06:23:51.498 stop: 06:23:51.930 elapsed: 432ms'], u'level': u'log', u'uri': u'https://www.att.com/scripts/adobe/virtual/detm-container-hdr.js', u'pos': u'8:74449'}, {u'log': [u'Loading failed for the Githubissues.
Githubissues is a development platform for aggregating issues.
URL: https://www.att.com/my/#/login
Browser / Version: Firefox 70.0 Operating System: Windows 10 Tested Another Browser: Yes
Problem type: Something else Description: Can't login properly Steps to Reproduce: When I attempted to login, I was taken to another page that said: " Let's make sure that this you ", it wanted to send a security code to my wifes cell phone # . I cleared the browser cache and the site cookie, but that didn't correct the issue.
Browser Configuration
Console Messages: