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www.optumrx.com - site is not usable #40347

Closed webcompat-bot closed 5 years ago

webcompat-bot commented 5 years ago

URL: https://www.optumrx.com/secure/my-account

Browser / Version: Firefox 70.0 Operating System: Windows 10 Tested Another Browser: Yes

Problem type: Site is not usable Description: Can not see drugs to reorder. Steps to Reproduce:

Screenshot Description

Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20190912160217
  • channel: beta
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: true (basic)

Console Messages:

[{'level': 'warn', 'log': ['The resource at https://assets.adobedtm.com/bff7f95d5e60a9bb1bafa9115ce25108c698418f/satelliteLib-982b9c5b1cd53ba1d52b2995c019ac47be0b5b4c.js was blocked because content blocking is enabled.'], 'uri': 'https://www.optumrx.com/secure/my-account', 'pos': '0:0'}, {'level': 'warn', 'log': ['The resource at https://assets.adobedtm.com/bff7f95d5e60a9bb1bafa9115ce25108c698418f/satelliteLib-982b9c5b1cd53ba1d52b2995c019ac47be0b5b4c.js was blocked because content blocking is enabled.'], 'uri': 'https://www.optumrx.com/secure/my-account', 'pos': '0:0'}, {'level': 'warn', 'log': ['onmozfullscreenchange is deprecated.'], 'uri': 'https://myoptum.akamaized.net/etc/designs/secure-message-cdn/prod/v1.0/js/global-secure-message.js', 'pos': '19:605814'}, {'level': 'warn', 'log': ['onmozfullscreenerror is deprecated.'], 'uri': 'https://myoptum.akamaized.net/etc/designs/secure-message-cdn/prod/v1.0/js/global-secure-message.js', 'pos': '19:605814'}, {'level': 'error', 'log': ['XML Parsing Error: not well-formed\nLocation: https://www.optumrx.com/bin/oauth/token\nLine Number 1, Column 1:'], 'uri': 'https://www.optumrx.com/bin/oauth/token', 'pos': '1:1'}, {'level': 'info', 'log': [{'uuid': '71ff39c0-3db3-4ff7-9dad-4f2d05ceb8c6', 'profileData': '{...}', 'userLoginInfo': '{...}', 'caregiverUUId': '', 'carereceipentUUId': '', 'impersonationSession': False, 'encryptedCaregiverUuid': '', 'encryptedCarereceiptUuid': '', 'clientPreference': '{...}'}], 'uri': 'https://optumrx.akamaized.net/etc/clientlibs/rxmember/vendor/vendor-4.9.0.js', 'pos': '32:27064'}]

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softvision-sergiulogigan commented 5 years ago

Thank for the report. Unfortunately, a special account is needed to sign in.

Having no sign-in credentials I will close the issue as incomplete. If the reporter (or anyone else) can provide more information (valid credentials), please feel free to reopen or comment on the issue, and we'll have a thorough look on it.

lock[bot] commented 5 years ago

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.