Closed webcompat-bot closed 7 years ago
In windows 10, the video is playing well in firefox nightly and chrome browser
I have tried out this issue in my browser :Firefox 52.0a2 (2017-01-19) (64-bit) OS:Ubuntu 16.04 Status: Not Fixed
This is playing for me on macosx.
@Nagarajnaidu921 what is the error message? Does it play in Chrome on Ubuntu? Thanks
yah it is playing perfectly in google chrome browser on ubuntu @karlcow
Thanks @Nagarajnaidu921 @denschub mind testing? Pushing to needsdiagnosis.
This video plays for me using Firefox 50/53 on ubuntu 16.04.
The video also plays fine for me in Gentoo Linux on Firefox nightly.
@Nagarajnaidu921 could you take a screenshot of the Plugins tabs of about:addons and upload or link to it here please?
sorry screenshot is not getting attached
i don,t know why my screen shots are not getting attached .
still i'm faceing the same problem with that vedio
only plugin i have: OpenH264 Video Codec provided by Cisco Systems, Inc.
and that plugin is default one
When the video starts it calls https://www.apple.com/metrics/ac-analytics/1.1/scripts/ac-analytics.js
so if
The video starts to play the first 3 seconds, then stops.
Remove the settings to come back to disconnect.me basic protection, and the video plays.
Just an update in case anyone is reading this and isn't aware: Ubuntu (and other Linux distributions) often do not come with the necessary h264 and ACC codecs to play videos pre-installed. In Ubuntu you currently need the gstreamer1.0-libav
package installed (in the 'universe' source repository), for videos to play in Firefox (and sometimes Adobe Flash).
@Nagarajnaidu921, can you confirm if you have the codecs installed as I suggested in my previous comment? That was enough for me to get a stock installation of Ubuntu 16.10 playing the video.
@Nagarajnaidu921 did you see @wisniewskit message about the codecs. I will preemptively close as worksforme. Please reopen if it's not the reason.
URL: https://www.apple.com/iphone-7/films/#film-airpods Browser / Version: Firefox 50.0 Operating System: Ubuntu Problem type: Video doesn't play
Steps to Reproduce
Expected Behavior:
Actual Behavior:
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