www.ford.com - video or audio doesn't play

[webcompat-bot]

URL: https://www.ford.com/suvs/mach-e/2021/?searchid=7633202281|80891613306|831080622380|bev-ret-n-191117&ef_id=CjwKCAiA_MPuBRB5EiwAHTTvMf3QEXrO63SLGSgI3pZfme19gIV1_T1Dxp4_U0APG_v7zKNzprnZFxoCE0EQAvD_BwE:G:s&s_kwcid=AL!2519!3!397020194567!e!!g!!mustang%20mach%20e!7633202281!80891613306

Browser / Version: Firefox 72.0 Operating System: Windows 10 Tested Another Browser: Yes

Problem type: Video or audio doesn't play Description: 'loading error' appears under explore every angle Steps to Reproduce:

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• image.mem.shared: true
• buildID: 20191113215041
• channel: nightly
• hasTouchScreen: false
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

Console Messages:

[{'level': 'log', 'log': ['target response:', {'type': 'at-request-succeeded', 'mbox': 'target-global-mbox', 'tracking': '{...}'}], 'uri': 'https://assets.adobedtm.com/a07333cf048521a77d8805932555ede8eefdb471/mbox-contents-909fa5a45e0bd2d80a45190663eef163edda425b.js', 'pos': '51:11'}, {'level': 'log', 'log': ['[metrics.registerPlan] Plan registered for app Brand', {'name': 'Brand US Ford', 'app': 'Brand', 'path': '//www.ford.com/content/brand_ford/en_us/brand/metrics/jcr:content/plan', 'actions': '{...}', 'handler': '{...}'}], 'uri': 'https://www.ford.com/etc/designs/common/metrics/base.min.js', 'pos': '36:9'}, {'level': 'error', 'log': ['TypeError: searchId.match(...) is null'], 'uri': 'https://cdn.mouseflow.com/projects/62cf4a7b-667e-4752-b005-ea6c66c37d0a.js', 'pos': '134:31'}, {'level': 'log', 'log': ['WARNING: Tried to load angular more than once.'], 'uri': 'https://www.ford.com/ntzlibs/etc/designs/guxacc/clientlibs/guxacc-vendors/dist/vendor.js', 'pos': '1:267814'}, {'level': 'error', 'log': ['Error: only one instance of babel-polyfill is allowed'], 'uri': 'https://www.ford.com/ntzlibs/etc/designs/guxacc/clientlibs/guxacc/dist/bundle.js', 'pos': '1:111085'}, {'level': 'warn', 'log': ['This page uses the non standard property zoom. Consider using calc() in the relevant property values, or using transform along with transform-origin: 0 0.'], 'uri': 'https://www.ford.com/suvs/mach-e/2021/?searchid=7633202281|80891613306|831080622380|bev-ret-n-191117&ef_id=CjwKCAiA_MPuBRB5EiwAHTTvMf3QEXrO63SLGSgI3pZfme19gIV1_T1Dxp4_U0APG_v7zKNzprnZFxoCE0EQAvD_BwE:G:s&s_kwcid=AL!2519!3!397020194567!e!!g!!mustang%20mach%20e!7633202281!80891613306', 'pos': '0:0'}, {'level': 'warn', 'log': ['Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://www.fordeumedia-c.ford.com/nas/gforcenaslive/title/usacgw01yywvs-leacmrjen-c1tr-wa_exteriorwebgl.json. (Reason: CORS header Access-Control-Allow-Origin missing).'], 'uri': '', 'pos': '0:0'}, {'level': 'warn', 'log': ['iPerceptions Warning: Domain validation does not find www.ford.com'], 'uri': 'https://universal.iperceptions.com/wrapper.js', 'pos': '1:986'}, {'level': 'warn', 'log': ['onmozfullscreenchange is deprecated.'], 'uri': 'https://www.ford.com/suvs/mach-e/2021/?searchid=7633202281|80891613306|831080622380|bev-ret-n-191117&ef_id=CjwKCAiA_MPuBRB5EiwAHTTvMf3QEXrO63SLGSgI3pZfme19gIV1_T1Dxp4_U0APG_v7zKNzprnZFxoCE0EQAvD_BwE:G:s&s_kwcid=AL!2519!3!397020194567!e!!g!!mustang%20mach%20e!7633202281!80891613306', 'pos': '0:0'}, {'level': 'warn', 'log': ['onmozfullscreenerror is deprecated.'], 'uri': 'https://www.ford.com/suvs/mach-e/2021/?searchid=7633202281|80891613306|831080622380|bev-ret-n-191117&ef_id=CjwKCAiA_MPuBRB5EiwAHTTvMf3QEXrO63SLGSgI3pZfme19gIV1_T1Dxp4_U0APG_v7zKNzprnZFxoCE0EQAvD_BwE:G:s&s_kwcid=AL!2519!3!397020194567!e!!g!!mustang%20mach%20e!7633202281!80891613306', 'pos': '0:0'}]

Submitted in the name of @osunick

From webcompat.com with ❤️

[softvision-oana-arbuzov]

Thanks for the report, but I'm not able to reproduce the issue. For me the error is not displayed.

Tested with: Browser / Version: Firefox Nightly 72.0a1 (2019-11-20) Operating System: Windows 10 Pro

Reporter could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?

[lock[bot]]

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.