webcompat / web-bugs

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addons.mozilla.org - see bug description #45784

Closed webcompat-bot closed 4 years ago

webcompat-bot commented 4 years ago

URL: https://addons.mozilla.org/en-US/firefox/addon/webcompatcom-reporter/

Browser / Version: Firefox 70.0 Operating System: Windows 10 Tested Another Browser: Yes

Problem type: Something else Description: Xfinity voice text mode quit working on Mozilla/Firefox, but works on Google Chrome. Steps to Reproduce: My ISP is Xfinity/Comcast. For four days I have not been able to change from one contact to another contact in the TEXT mode of the telephone service. That change is frozen onto the last of my contacts that had contacted me. I have spent approximately four hours either Chatting or Speaking with a technician from Comcast and they tell me that the problem does not come from Comcast, but it is something that changed with Mozilla/Firefox. The reason that they say this is that if I log in to Google Chrome and onto my Comcast phone service I do not have a problem changing from one contact phone number to any different contact phone number. If I log in to Internet Explorer and onto my Comcast phone service I do not have a problem changing from one contact phone number to any different contact phone number. I have spent a considerable amount of time reading through Mozilla/Firefox community forum in search of an answer and this is where I found your contact information and I am trying to find a solution. William H. Calnan 29 Railroad Avenue Leesport, Pennsylvania, USA 610-926-2232

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cipriansv commented 4 years ago

Thanks for the report, but this is not a compatibility issue.

For this project, we try to focus our effort on website layouts, features or content that works as expected in one browser but not in another. Closing the issue as non-compat.

lock[bot] commented 4 years ago

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.