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A place to report bugs on websites.
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www.apple.com - The animated picture is not displayed #47728

Closed cipriansv closed 4 years ago

cipriansv commented 4 years ago

URL: https://www.apple.com/macbook-pro-16/

Browser / Version: Firefox Preview Nightly 200116 (74.0a1-20200115093807) Operating System: Huawei P10 (Android 8.0) - 1080 x 1920 pixels (~432 ppi pixel density) Tested Another Browser: Yes

Problem type: Design is broken Description: The animated picture is not displayed Steps to Reproduce:

  1. Access https://www.apple.com/macbook-pro-16/
  2. Scroll down to reach the animated image contained by the "Logic Pro X/ MATLAB / Autodesk" section of the page.
  3. Observe the image.

Expected Behavior: The animated image must be displayed.

Actual Behavior: A black image is displayed. Sometimes the image is displayed but no animation occurs.

Notes:

  1. The issue is not reproducible on Chrome Mobile 79.0.3945.116.
  2. Screenshots attached.

Affected area:

<video muted="" playsinline="" data-video-source-basepath="/105/media/us/macbook-pro-16/2019/fa0563a0-8534-4e01-a62a-081b87805fea/anim/memory/" data-video-source-retina-enabled="true" aria-hidden="true" style="z-index: 2;" class="vp-small video-loaded video-can-play" src="/105/media/us/macbook-pro-16/2019/fa0563a0-8534-4e01-a62a-081b87805fea/anim/memory/small_2x.mp4"></video>

Watchers: @softvision-oana-arbuzov @softvision-sergiulogigan

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This is how the page looks on Firefox Nightly:

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And this is the page on Chrome:

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Browser Configuration
  • None

From webcompat.com with ❤️

karlcow commented 4 years ago

Duplicate of #47719 Apple is serving different content.

lock[bot] commented 4 years ago

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.