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webcompat / web-bugs

A place to report bugs on websites.
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roblox.com - Unable to play games #52528

Closed webcompat-bot closed 4 years ago

webcompat-bot commented 4 years ago

URL: robloxmobile://placeID=920587237&gameInstanceId=6ce01a54-3efc-4572-9071-20cf77998eb4

Browser / Version: Android 7.1.1 Operating System: Android 7.1.1 Tested Another Browser: Yes Other

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: i wanted to play roblox on vr but it kicked me out

Browser Configuration
  • None

Submitted in the name of @mjj

From webcompat.com with ❤️

softvision-oana-arbuzov commented 4 years ago

Thanks for the report, I was able to reproduce the issue by navigating to https://www.roblox.com/games/?SortFilter=default&TimeFilter=0 and trying to play some games from there (e.g Tower of Hell). It seems that "Play" button not functional. image

Tested with: Browser / Version: Firefox Reality 9.1 (31.03.2020) Operating System: Oculus Go

Moving to Needsdiagnosis for further investigation.

denschub commented 4 years ago

This isn't surprising, but also not a bug. The button links to

intent://placeID=920587237#Intent;scheme=robloxmobile;package=com.roblox.client;S.browser_fallback_url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.roblox.client;end

which is an intent:// url supposed to link to the Roblox android application, or the Google Play store if the app is not installed. This does not work on mobile VR devices. There is no Google Play store on these devices, nor is there the native Roblox application.

That site should probably check if it's actually running on a smartphone, and just just show that button for any Android device, because there are a lot of Android devices that do not ship the Google Play store. However, as such, this is not a WebCompat bug - this is broken on all VR devices regardless of the browser used.