webcompat / web-bugs

A place to report bugs on websites.
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classdojo.com - Blank page displayed when accessing the site #52825

Closed webcompat-bot closed 4 years ago

webcompat-bot commented 4 years ago

URL: http://classdojo.com/

Browser / Version: Firefox 77.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: site doesn't open at all.....

View the screenshotScreenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20200511090718
  • channel: beta
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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softvision-oana-arbuzov commented 4 years ago

Thanks for the report, I was able to reproduce the issue. image

Note:

  1. The issue is not reproducible on Chrome and Microsoft Edge.
  2. Connection is not secure on Firefox but secure on Chrome. image

According to SSL Labs: image

Tested with: Browser / Version: Firefox Nightly 78.0a1 (2020-05-11) Operating System: Windows 10 Pro

Moving to Needsdiagnosis for further investigation.

ksy36 commented 4 years ago

Looks like classdojo.com domain was removed from Firefox HSTS preload list https://hg.mozilla.org/integration/autoland/rev/85fd9ac6ca7905cf6cc0ed0dd824a28d28fe504a, so auto redirect from http to https is not happening in Nightly

According to Chrome's list https://hstspreload.org/?domain=classdojo.com
"classdojo.com is currently preloaded, but no longer meets the requirements. It may be at risk of removal."

Screen Shot 2020-05-14 at 4 55 34 PM

I'll move this to needscontact, since the site should fix this to match the requirements

It's accessible through https: https://www.classdojo.com/ or http://www.classdojo.com (in case if www is present, the redirect is happening )

softvision-oana-arbuzov commented 4 years ago

The issue has been fixed. The site loads now. image

Tested with: Browser / Version: Firefox Nightly 81.0a1 (2020-07-29) Operating System: Windows 10 Pro