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webcompat / web-bugs

A place to report bugs on websites.
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www.nascar.com - video or audio doesn't play #55142

Closed webcompat-bot closed 4 years ago

webcompat-bot commented 4 years ago

URL: https://www.nascar.com/video/franchise/xfinity-fastest-recap/xfinity-fast-recap-late-race-action-at-indianapolis/#1

Browser / Version: Firefox 78.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play Description: There is no video Steps to Reproduce: I wanted to watch "Xfinity Fastest Recap" and "Silver: How Mahomes' 10-year deal could impact Chiefs' cap" but Firefox did not load at all (Blocked autoplay video and sound). Did it again with Enhanced Tracking Protection set to "Standard" and allowed video and sound autoplay and it still not loading. It did not crash though and the sites and browser are still responsive. I went to load the webpages on Microsoft Edge but also I got the same problem. Disabled add-ons, unchecked blocking pop-up windows and blocking deceptive content, nothing works. Windows Web Media Extensions is updated, GPU Drivers updated, Windows updated and using Firefox 78.0.1 Hardware acceleration disabled, no proxy, unchecked picture-in-picture video controls, flush dns, flash(32bit) was enabled then disasbled... Nothing works.

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softvision-oana-arbuzov commented 4 years ago

Thanks for the report, but I'm not able to reproduce the issue. For me the video plays and audio works. image

Tested with: Browser / Version: Firefox Nightly 80.0a1 (2020-07-06) Operating System: Windows 10 Pro

Reporter could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?