www.tiktok.com - video or audio doesn't play

[webcompat-bot]

URL: https://www.tiktok.com/@bakingenvy/video/6852611565158485253?_d=secCgsIARCbDRgBIAIoARI%2BCjzPdC6NQFfCeqAeo87HZBk%2F9D6yGVJb0nwBvsPgCvok3etkkhnn1Xs%2FSUR7tXqbP8Ccc9dnEmyk8ciu6rEaAA%3D%3D&language=en&preview_pb=0&share_app_name=musically&share_item_id=6852611565158485253&timestamp=1595939896&u_code=d373ma9bbea5lc&user_id=6625050967124246533&utm_campaign=client_share&utm_medium=android&utm_source=copy&source=h5_m

Browser / Version: Firefox 78.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play Description: There is no video Steps to Reproduce: The space where the video is supposed to be showing, it is instead showing a "Page not available. Looking for videos? Try browsing our trending creators, hashtags, and sounds." message.

View the screenshot

Browser Configuration

• gfx.webrender.all: true
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• image.mem.shared: true
• buildID: 20200718092625
• channel: nightly
• GPUs:
  • active: true
  • description: Intel(R) HD Graphics 4600
  • deviceID: 0x0416
  • vendorID: 0x8086
  • driverVersion: 20.19.15.4531
• hasTouchScreen: false
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

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[softvision-oana-arbuzov]

Thanks for the report, but I'm not able to reproduce the issue. For me the video is displayed and I can play it.

Tested with: Browser / Version: Firefox Nightly 81.0a1 (2020-08-02) Operating System: Windows 10 Pro

Reporter could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?