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webcompat / web-bugs

A place to report bugs on websites.
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www.xfinity.com - video or audio doesn't play #58430

Closed webcompat-bot closed 4 years ago

webcompat-bot commented 4 years ago

URL: https://www.xfinity.com/stream/live/Watch-Miami-Heat-vs-Boston-Celtics/7642769970651506105/ESPND

Browser / Version: Firefox Mobile 81.0 Operating System: Android 7.1.1 Tested Another Browser: Yes Internet Explorer

Problem type: Video or audio doesn't play Description: The video or audio does not play Steps to Reproduce:

Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20200804091327
  • channel: nightly
  • hasTouchScreen: true

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cipriansv commented 4 years ago

Thank you for the report. Unfortunately, a paid account is needed to sign in.

Having no sign-in credentials for a test account I will close the issue as incomplete.

If the reporter (or anyone else) can provide more information (valid credentials for a test account), please feel free to reopen or comment on the issue, and we'll have a thorough look at it.