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www.sfgate.com - video or audio doesn't play #59321

Closed NormG1 closed 3 years ago

NormG1 commented 4 years ago

URL: https://www.sfgate.com/bayarea/article/21-year-old-man-fatally-shot-in-Union-Square-15617605.php

Browser / Version: Firefox 81.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play Description: The video or audio does not play Steps to Reproduce: There is a box in the lower right that is supposed to play videos. The title of the video appears in the blue bar above the video. Howerever where the video is supposed to appear, I get this error message:

The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

I have turn off my AdBlocker, problem persists. I have loaded the same page on Google Chrome and the video plays flawlessly, with the same aomplement of add-ons.

If the video plays on Chrome and not on Firefox, the problem would seem to be your code I'm afriad,

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NormG1 commented 4 years ago

Love this new bug reporter. Congratulations . . .

cipriansv commented 4 years ago

Thanks for the report, @NormG1.

Could you please provide more information about how you enabled the video to be displayed? I browse the page and I didn't find a video to play, and no automatic pop-up was displayed.

Thanks!

softvision-oana-arbuzov commented 3 years ago

@NormG1, unfortunately having so little details about the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. I'll close this issue as Incomplete.