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webcompat / web-bugs

A place to report bugs on websites.
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web.whatsapp.com - site is not usable #62826

Closed webcompat-bot closed 3 years ago

webcompat-bot commented 4 years ago

URL: https://web.whatsapp.com/

Browser / Version: Firefox 84.0 Operating System: Windows 7 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Unable to login Steps to Reproduce: web Browser not working and window is not open

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20201127153740
  • channel: beta
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

cipriansv commented 4 years ago

@softvision-oana-arbuzov, could you please test this on your Windows machine and see if the issue is reproducible?

softvision-oana-arbuzov commented 3 years ago

Thanks for the report, but I'm not able to reproduce the issue. For me the page loads correctly and I can view Whatsapp web. image image

Tested with: Browser / Version: Firefox Nightly 85.0a1 (2020-12-06) Operating System: Windows 10 Pro

Reporter could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?