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A place to report bugs on websites.
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resident.uidai.gov.in - see bug description #64733

Closed webcompat-bot closed 3 years ago

webcompat-bot commented 3 years ago

URL: https://resident.uidai.gov.in/offline-kyc

Browser / Version: Firefox 84.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Something else Description: offline adhar not downloading following problem is showing ...Unable to prepare statement (check your syntax) - Table 'offlineaadhaar.offline_aadhaar_transaction_log0121' doesn't exist. Steps to Reproduce: offline adhar file not downloading ...Unable to prepare statement (check your syntax) - Table 'offlineaadhaar.offline_aadhaar_transaction_log0121' doesn't exis

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20201203211213
  • channel: beta
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

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softvision-oana-arbuzov commented 3 years ago

Thank for the report. Unfortunately, a special number/id is required to download the file. image

Having no valid data I will close the issue as incomplete. If the reporter (or anyone else) can test more in depth and provide more information (email us a test data, attach logs/errors), please feel free to reopen or comment on the issue, and we'll have a thorough look on it.

Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?