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webcompat / web-bugs

A place to report bugs on websites.
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econnect.bpcl.in - site is not usable #65425

Closed webcompat-bot closed 3 years ago

webcompat-bot commented 3 years ago

URL: https://econnect.bpcl.in/selfservice/menu/SELFSERVICE_MYINFO

Browser / Version: Firefox 85.0 Operating System: Windows 7 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce:

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20201220193140
  • channel: beta
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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softvision-oana-arbuzov commented 3 years ago

Thank for the report. For me main page is loaded, unfortunately, a special account is needed to sign in to proceed further. image

Having no sign-in credentials I will close the issue as incomplete. If the reporter (or anyone else) can test more in depth and provide more information (email us a test account credentials, attach logs/errors), please feel free to reopen or comment on the issue, and we'll have a thorough look on it.

Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?