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webcompat / web-bugs

A place to report bugs on websites.
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internet.xfinity.com - site is not usable #69504

Closed webcompat-bot closed 3 years ago

webcompat-bot commented 3 years ago

URL: https://internet.xfinity.com/smarthome

Browser / Version: Firefox iOS 33.0 Operating System: iOS 14.4.1 Tested Another Browser: Yes Safari

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: Main page will not load. It stays in the pending screen

Browser Configuration
  • None

From webcompat.com with ❤️

softvision-oana-arbuzov commented 3 years ago

Thanks for the report, but I'm not able to reproduce the issue. For me the site loads, unfortunately a special account is needed to sign in. image

Note: Creating an account requires a valid number. image

Tested with: Browser / Version: Firefox Daylight 33.0 (4119) Operating System: iPod touch iOS 12.5.2 (1136 x 640 pixels (~326 ppi pixel density)

Having no sign-in credentials I will close the issue as incomplete. If the reporter (or anyone else) can test more in depth and provide more information (email us a test account credentials, attach logs/errors), please feel free to reopen or comment on the issue, and we'll have a thorough look on it.

Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?