webcompat / web-bugs

A place to report bugs on websites.
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my.jwpub.org - site is not usable #71616

Closed webcompat-bot closed 3 years ago

webcompat-bot commented 3 years ago

URL: https://my.jwpub.org/home/en/login

Browser / Version: Safari 13.1 Operating System: Mac OS X 10.15.4 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Unable to login Steps to Reproduce: When loving to my jaw.org account it bounces back

Browser Configuration
  • None

From webcompat.com with ❤️

softvision-raul-bucata commented 3 years ago

We appreciate your report. I was not able to reproduce the issue. The page loads as expected, and I was able to login into my test account with no issues encountered:

Screenshot at Apr 23 15-35-38

Tested with:

Browser / Version: Safari 13.1.2 Operating System: Mac OSX 10.15.6

Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about: config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?