booking.cf.irishrail.ie - Firefox is an unsupported browser

[ghost]

URL: https://booking.cf.irishrail.ie/en-IE/orientation/deep-link?target=addon

Browser / Version: Firefox iOS 33.1 Operating System: iOS 14.5.1 Tested Another Browser: Yes Safari

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: When trying to book tickets with Iarnród Éireann (Irish Rail), the site says browser is outdated, but works perfectly fine with Safari on iOS 14.5.

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-raul-bucata]

@notl3ks We appreciate your report. I was able to reproduce the issue. The page displays a "Browser unsupported" message:

Notes:

1. Reproducible regardless of the status of ETP
2. Reproducible on the latest build of Firefox Nightly
3. Works as expected using Safari

Tested with: Browser/Version: Safari 14.4.2/ Firefox Daylight 33.1 (4629) Operating System: iOS 14.4.2

Moving this to NeedsDiagnosis for further investigations.

[ksy36]

The site is detecting Firefox on iOS as a desktop browser, instead of mobile. Therefore the minimum required version threshold doesn't pass. Firefox on iOS is at 33 now, and their minimum version is 45.

    var n = {
        safari: 8,
        chrome: 50,
        firefox: 45,
        ie: 10,
        edge: 0,
        opera: 35
    }

We should contact them to see if they can adjust their detection rule. And this is a candidate for an override

[webcompat-bot]

Generate outreach template

[ghost]

Did you context Iarnrod Eireann about this? Because I just loaded it up now and it works!

[ghost]

Never mind, ignore my last reply. I didn’t realise I was on a different part of the site. I was all excited for a moment there.

[reinhart1010]

There's a contact form at https://www.irishrail.ie/en-ie/contact-us/report-website-error

[reinhart1010]

Contacted via the contact form

[reinhart1010]

Received a comment:

Hi Reinhart,

Thank you for your email and feedback. I will pass this on to the relevant team.

[softvision-raul-bucata]

Reproducible on Ecosia browser as well.

[inv_30/2022]