softvision-raul-bucata
commented
3 years ago We appreciate your report. For this issue, unfortunately, a special account is needed to sign in:
Having no valid sign-in credentials, we are not able to move forward with this issue.
If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.
Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies have been accepted for this page?
Closing this as Incomplete.
URL: https://connect.xfinity.com/appsuite/#!!
Browser / Version: Firefox iOS 34.0 Operating System: iOS 14.6 Tested Another Browser: No
Problem type: Something else Description: Unable to view text in emails Steps to Reproduce: When viewing emails the text box cannot be viewed on the mobile app. Also, text box is not accessible for composing emails in the mobile app
Browser Configuration
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