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webcompat / web-bugs

A place to report bugs on websites.
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Mozilla Public License 2.0
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lotto.pch.com - site is not usable #78075

Closed webcompat-bot closed 3 years ago

webcompat-bot commented 3 years ago

URL: https://lotto.pch.com/EM/SOPEST?utm_source=email&utm_medium=lotto_email&utm_campaign=19TR4790_topincrem&promo-key=19TR4790&tp=i-1NGB-8l-yDU-S5pAYS-1c-4d2Jt-1c-Rp8Nfn-l6D4JorAPZ-DLHQF

Browser / Version: Firefox Mobile 91.0 Operating System: Android 10 Tested Another Browser: Yes Other

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: Pch phone app allowed me to use Firefox nightly but several days later refused the option but referred me back to search engine. After I reported issue to search engine I was allowed again to used Firefox nighly. Last night it referred me back to search engine. IC3 has been informed of hacking on my email accounts. I feel safer using Firefox nighly on my email acct's. I have asked Google, PCH, & Firefox are their websites compatible with IC3. Reply back. CU3...

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20210620093248
  • channel: nightly
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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softvision-raul-bucata commented 3 years ago

We appreciate your report. I was not able to reproduce the issue. I was able to play a game and request a password through my test account:

Screenshot_59

Tested with: Browser / Version: Firefox Nightly 91.0a1 (2015818075 -🦎91.0a1-20210623095324🦎) Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)

Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about: config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?