www.captainjackcasino.com - Firefox is an unsupported browser

[webcompat-bot]

URL: https://www.captainjackcasino.com/webplay/

Browser / Version: firefox preview Operating System: Android 11 Tested Another Browser: Yes Opera

Problem type: Something else Description: said the device or browser is not supported Steps to Reproduce: I got kicked off my game then I tried to reload the page and go back into it from the lobby and it loaded for a few mins then gave me the error screen with the sad piece of paper saying the device or browser is not supported

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report. I was able to reproduce the issue. The page returns an error message when I attempt to play a game in practice mode:

Tested with: Browser / Version: Firefox Release 89.1.1 (2015812947-🦎89.0-20210527174632 🦎)/ Firefox Nightly 91.0a1 (2015820771 -🦎91.0a1-20210707133405🦎)/ Opera 64.1.3282.59829 Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)

Notes:

1. Reproducible regardless of the status of ETP
2. Reproducible on the latest build of Firefox Nightly
3. Works as expected using Opera:

Moving this to NeedsDiagnosis for further investigations.

[karlcow]

function unsupportedCenterBox() {
  var n = $(window).outerHeight(),
    t = $(".unsupported-device-box").outerHeight(),
    i = n / 2 - t / 2;
  console.log("BOX Top:" + i);
  console.log("BOX Height:" + t);
  console.log("Window height:" + n);
  $(".unsupported-device-box").css("top", i + "px");
}
$(document).ready(function () {
  unsupportedCenterBox();
});
window.addEventListener(
  "resize",
  function () {
    unsupportedCenterBox();
  },
  !1
);

in https://flshertfd.cfcontentdnfls.eu/client/lobbyspa/captainjack/ldkPackages/7DA0B5BECF4D816FE4A909F813B8CD6E.js

  n.getUnSupportedBrowsers = function () {
    return pc
  };

if I set the UA to be chrome the site is working.

I don't have expectations we would be successful contacting them, but we could put site interventions in place.

[webcompat-bot]

Generate outreach template

[denschub]

A Web Compatibility intervention for this is now shipping in Firefox Nightly 114 as per bug 1805410. We will be uplifting this intervention into the 113 Beta as well, so that it'll be included in that release train.

[sv-calin]

The issue has an intervention in place and does not reproduce with the intervention pref set to true.

[inv_23/2024]