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webcompat / web-bugs

A place to report bugs on websites.
https://webcompat.com
Mozilla Public License 2.0
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weather.com - video or audio doesn't play #82059

Closed webcompat-bot closed 3 years ago

webcompat-bot commented 3 years ago

URL: https://weather.com/news/weather/video/tourists-residents-flee-raging-wildfires-on-turkeys-mediterranean-coast

Browser / Version: Firefox Mobile 91.0 Operating System: Android 11 Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play Description: The video or audio does not play Steps to Reproduce: When you launch the weather app click click on a video the browser opens twor opens to weather.com

The videos don't play you hit the play button and nothing happens

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20210727185725
  • channel: beta
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

softvision-raul-bucata commented 3 years ago

We appreciate your report. I was not able to reproduce the issue. I was able to play the video:

Screenshot_37

Tested with: Browser / Version: Firefox Beta 91.0.0-beta.5 ( 2015824891 🦎91.0-20210727185725🦎) Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)

Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), add-ons and extensions, or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about: config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?