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webmail.sfr.fr - Unable to copy/paste messages on webmail #84232

Open Mozinet-fr opened 3 years ago

Mozinet-fr commented 3 years ago

URL: https://webmail.sfr.fr/main.html

Browser / Version: Firefox 91.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Missing items Steps to Reproduce: We have a compatibility report on Twitter: https://twitter.com/CeslawBojarsky/status/1428608267169812485 "Impossible to copy/paste on the mailbox... for 3 weeks now." and a confirmation from SFR: https://twitter.com/SFR/status/1428710525186215936 "it seems to me that this concerns the latest version of Firefox, which is not compatible with SFR webmail."

We can ask additional details to the French community if needed.

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softvision-oana-arbuzov commented 3 years ago

Thank for the report. Unfortunately, a special (and paid) account is needed to sign in and access the email. image

Based on the info provided, it is a known issue and hopefully they are working on it. @karlcow what do you thing?

karlcow commented 3 years ago

@Mozinet-fr Yes that would be cool if we could have more details from someone who has access to the UI and can do a diagnosis.

karlcow commented 3 years ago

I also asked SFR if we could get a test account https://twitter.com/MozWebCompat/status/1429980014586458115

Mozinet-fr commented 3 years ago

I asked the French-speaking community for someone with an SFR email account.

Mozinet-fr commented 3 years ago

Sylvestre reports on Matrix there's a meta bug for copy-paste problems https://bugzilla.mozilla.org/show_bug.cgi?id=1562170