webcompat / web-bugs

A place to report bugs on websites.
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krefel.be - see bug description #84706

Closed webcompat-bot closed 3 years ago

webcompat-bot commented 3 years ago

URL: https://krefel.be

Browser / Version: Firefox 91.3.0 Operating System: Android 10 Tested Another Browser: Yes Chrome

Problem type: Something else Description: The integration with the external BancContact payment app is buggy and does not allow you to complete your transaction. I ended up double paying without successfully making an order. I contacted Krefel, but something is going awry when one returns to the Krefel website. Other solutions involving a dedicated webpage are superior. Ingenico's solution works, while the payment processor Krefel uses is not compatible with so many systems. Steps to Reproduce: The integration with the external BancContact payment app is buggy and does not allow you to complete your transaction. I ended up double paying without successfully making an order. I contacted Krefel, but something is going awry when one returns to the Krefel website from the app. Other solutions involving a dedicated webpage are superior. Ingenico's solution works, while the payment processor Krefel uses is not.

This issue is present on both Chrome and Firefox.

Browser Configuration
  • None

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softvision-oana-arbuzov commented 3 years ago

Thanks for the report, but this is not a Compatibility issue, but a site issue, since it occurs both on Firefox and Chrome. Try other ways to contact them and point out the issue.

For this project we try to focus our effort on layouts, features or content that works as expected in one browser but not in another. Closing the issue as Non-compat.