softvision-oana-arbuzov
commented
3 years ago Thank for the report. Unfortunately, a special account is needed to sign in.
Having no sign-in credentials I will close the issue as incomplete. If the reporter (or anyone else) can test more in depth and provide more information (provide a test account credentials via email, for security purposes, as the comments here are made public, attach logs/errors), please feel free to reopen or comment on the issue, and we'll have a thorough look on it.
Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?
URL: https://www.xfinity.com/stream/
Browser / Version: Safari 13.1 Operating System: Mac OS X 10.15.4 Tested Another Browser: Yes Safari
Problem type: Video or audio doesn't play Description: The video or audio does not play Steps to Reproduce: Content automatically paused. Message said to go to Settings, Enable Auto-Play, but Firefox settings have no such option that I could find.
View the screenshot
Browser Configuration
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