webcompat / web-bugs

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workflow.base.vn - "Login" page does not load #86839

Open webcompat-bot opened 3 years ago

webcompat-bot commented 3 years ago

URL: https://workflow.base.vn/todos

Browser / Version: Firefox Mobile 94.0 Operating System: Android 11 Tested Another Browser: No

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: Mobile site could not load, desktop site on the other hand, works properly.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20210913095054
  • channel: nightly
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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softvision-oana-arbuzov commented 3 years ago

Thanks for the report, I was able to reproduce the issue. "Login" page does not load. image

Console: image

Note:

  1. The issue is reproducible on Firefox Nightly regardless of the ETP status.
  2. The issue is not reproducible on Chrome.

Tested with: Browser / Version: Firefox Nightly 94.0a1 (🦎 94.0a1-20210913095054), Chrome 93.0.4577.62 Operating System: Google Pixel 5 (Android 11) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density), Samsung Galaxy S8 (Android 9) - 1440 x 2960 pixels, 18.5:9 ratio (~570 ppi density)

Moving to Needsdiagnosis for further investigation.

karlcow commented 3 years ago

Ah this is another case where we can't set a breaking point because the URI keeps changing.

it fails with a series of

a.ua.split("Something")[1]

where Something is not a keyword in the UA string. Basically, they don't know the format of the UA string for Firefox and it fails.

setting the UA string to CHrome would fix the issue.

webcompat-bot commented 3 years ago

Generate outreach template

karlcow commented 3 years ago

They should be contacted and we could write a site intervention too.

karlcow commented 2 years ago

Opened https://bugzilla.mozilla.org/show_bug.cgi?id=1743754