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A place to report bugs on websites.
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www.paypal.com - site is not usable #91167

Closed webcompat-bot closed 3 years ago

webcompat-bot commented 3 years ago

URL: https://www.paypal.com/webapps/hermes?flow=1-P&ulReturn=true&sessionID=uid_8058c8a7b4_mta6mja6mtu&buttonSessionID=uid_ba84431898_mta6mja6mjg&stickinessID=uid_ff834c3ac1_mta6mja6mtk&fundingSource=paypal&buyerCountry=US&locale.x=en_US&commit=true&client-metadata-id=MTAwMDE5NTkxNDMzMzk2MTIx&standaloneFundingSource=paypal&branded=true&clientID=AfjD8CKlCiagY3OXl46F4HJKHIP7k2wRU3UDfMSuo52DBiXuc0srow-uyWGeHT0EXd67zADzzkm-5eoy&env=production&sdkMeta=eyJ1cmwiOiJodHRwczovL3d3dy5wYXlwYWwuY29tL3Nkay9qcz9jbGllbnQtaWQ9QWZqRDhDS2xDaWFnWTNPWGw0NkY0SEpLSElQN2syd1JVM1VEZk1TdW81MkRCaVh1YzBzcm93LXV5V0dlSFQwRVhkNjd6QUR6emttLTVlb3kmY29tcG9uZW50cz1idXR0b25zJmN1cnJlbmN5PVVTRCZpbnRlbnQ9YXV0aG9yaXplJmxvY2FsZT1lbl9VUyZtZXJjaGFudC1pZD1CU1hGVzJHWEtQRDNMIiwiYXR0cnMiOnsiZGF0YS1hbW91bnQiOiIyMS42MSIsImRhdGEtdWlkIjoidWlkX3NzcXd1dHRjdW1vbWNkanpib213aWFlZXd2bGp6cyJ9fQ&xcomponent=1&version=5.0.266&token=288583221L121594K&rcache=2&cookieBannerVariant=hidden&ctngcyReturn=true

Browser / Version: Waterfox 78.14.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: stuck in loadong aft accepting pw then 6 digit code

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20210915125841
  • channel: default
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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softvision-raul-bucata commented 3 years ago

We appreciate your report. Based on what you described, the issue can be reproduced on other browsers and it is not a Compatibility issue. On the link provided, PayPal verification process/ login process fail to work.

This is the result using Waterfox :

Screenshot_27

And this is the result using Chrome:

Screenshot_29

For this project, we try to focus our effort on layouts, features, or content that works as expected in one browser but not in another.

Tested with:

Browser / Version: Waterfox 78.14.0/ Chrome Version 95.0.4638.54 (Official Build) (64-bit) / Operating System: Windows 10 PRO x64

Closing this as Non-compat