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webcompat / web-bugs

A place to report bugs on websites.
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www.honeywellhome.com - design is broken #99286

Closed webcompat-bot closed 2 years ago

webcompat-bot commented 2 years ago

URL: https://www.honeywellhome.com/us/en/products/air/thermostats/wifi-thermostats/visionpro-8000-wifi-programmable-thermostat-th8321wf1001-u/

Browser / Version: Firefox Mobile 96.0 Operating System: Android 11 Tested Another Browser: Yes Other

Problem type: Design is broken Description: Items not fully visible Steps to Reproduce: Images and text disappear as soon as the page partially loads.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20220126154723
  • channel: release
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

softvision-raul-bucata commented 2 years ago

We appreciate your report. I was not able to reproduce the issue. The page loads as expected, with no issues encountered:

Screenshot_29

Tested with: Browser / Version: Firefox Focus Release 97.1.0 (360320331 -🦎97.0-20220131171509🦎) Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about: config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_06/2022]