Hello,
There was a problem with running Rotativa in environment with load balancer and application files being stored in NAS. We managed to fix that with assistance of Microsoft support, just want to leave that here in case someone has the same issue.
The solution was to change the Application Pool account from local user to a domain user which has read/write permissions in the application path.
In order to do that:
Open IIS manager (you can find it by clicking the start button and searching for inetmgr)
In the left pane, expand the node and select Application Pools.
Select the application pool and click Advanced Settings in the right pane.
Select Identity and click the small “…” button.
Select Custom Account, click Set and enter the credentials for the domain account.
Click Ok to dismiss the dialogs.
In the middle panel, right click the same application pool and click Recycle
Hope that helps, as it was quite a headache for us.
Hello, There was a problem with running Rotativa in environment with load balancer and application files being stored in NAS. We managed to fix that with assistance of Microsoft support, just want to leave that here in case someone has the same issue.
The solution was to change the Application Pool account from local user to a domain user which has read/write permissions in the application path.
In order to do that:
Hope that helps, as it was quite a headache for us.