search

webshopapps / module-matrixrate

WebShopApps MatrixRates for Magento2
Open Software License 3.0
120 stars 64 forks source link

Customer save address is duplicated on checkout #94

Closed NTK-2016 closed 3 years ago

NTK-2016 commented 4 years ago

Matrixrate have an issue with subtotal vs destination condition issue ,it duplicated customer saved address image

ibraheemnabeelfauzi commented 4 years ago

Hi @NTK-2016

Can you please clarify what do you mean by the subtotal vs destination condition issue? You're using a OSC which re-wires the core Magento checkout that we written the MatrixRates to work with which introduces different issues.

NTK-2016 commented 4 years ago

yes ,i'm using OSC which creating an issue

NTK-2016 commented 4 years ago

@ibraheemnabeelfauzi any update

ibraheemnabeelfauzi commented 4 years ago

Hi @NTK-2016 I'm still not clear on what the problem is and unfortunately we don't actively support the MatrixRates as it's a free extension - we only provide documentation: http://support.webshopapps.com/productmatrix/known-onestepcheckout-osc-issue/

https://docs.shipperhq.com/troubleshooting-matrixrates/

NTK-2016 commented 4 years ago

Hi @ibraheemnabeelfauzi , let me to clear my question . The issue with extension is ."When customer place order it's billing address is duplicated after payment is successful.

wsajosh commented 3 years ago

Hi, This is an issue with your checkout rather than MatrixRate. MatrixRate has no control over the addresses in checkout. I'm closing this issue.